How do I change my password?

You can change your password from within the app at any time after you have activated your account.

Step-by-step guide

  1. On the web version when you are logged in click on "Account Settings"
  2. This will bring up a screen similar to the one below:
  3. In the "Old Password" field type your existing password
  4. In the "New Password" field type the new password you would like to use in future.
  5. In the "Confirm New Password" field type your new password again
  6. When you have entered information into all these fields click "Save" (top left hand corner of page)
  7. This will then take you back to the diary page.
  8. If you prefer to do this on the mobile app then when you are logged into the app tap on the menu icon (three lines at the top left of the screen)
  9. Tap on "account" this will bring up a screen similar to the one below:
  10. Tap on "Old Password" and enter your existing password
  11. Tap on "New Password" and enter the new password you want to use
  12. Tap on "Confirm Password" and enter your new password again
  13. Click on "Change Password" this will confirm your changes.


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